Discount Tire

Update - After having my warranty denied and Discount Tire refusing to rotate and balance my tires, I took the car to Firestone. They checked my tires, said there is good tread (5/32 inch) and did the rotation/balance no problem. Seems America's Tire/Discount Tire goes out of their way to deny warranties. Such a shame, they used to be the exception. 15+ year customer, but will no longer do business with them. Discount Tire/America's Tire used to have next level customer service, which is what set them apart. I have had tires replaced that were a little under minimum tread under warranty. I had a tire that was cut down replaced under warranty that I didn't even buy at America's Tire (Only had to purchase a tire certificate which was half the price of a new tire). They have taken old tires/wheels when they didn't have to, because they looked up my account and saw how long I had been a customer. But now that type of service has gone away. It seems now they just look for reasons to deny the warranties that are purchased. They denied one of mine because I had my tires rotated at about 5700 miles rather than the 5000 miles. They refuse to rotate tires because they said one tire was under minimum tread depth on a small part of the inside edge because of a toe out issue. When I asked about replacing the tire, suddenly all tires were under depth (They're not, see my update with Firestone above), and they would not do anything unless all four were replaced. These examples have happened at different stores, in different states. So I assume this is not a single store issue, but more of a corporate shift in policy. My experience is they have abandoned their exceptional customer service to be like everyone else. Find any reason to deny warranties and increase revenue through new tire purchases when they're not necessarily needed. I was a long time customer because of the way they took care of their customers. I don't see a reason to be a customer there any more. If you get tires there, definitely don't get the warranty, they are worthless!

On my journey to find tires for the last few days, I ran into an employee name Eli great customer service very professional gave me a great price. Unfortunately I was looking for tires and an alignment all at once and they don’t offer this service but if you need a great tire and don’t mind getting an alignment somewhere else. This definitely might be the place.

Pretty nice shop. Nice and friendly. I made an appointment ahead of time and they actually met me outside. Got everything they needed and two replaced tires took about 20 minutes. Their windshield wiper exchange is a pretty good deal too. I knocked a star off because they didn't rotate the new front tires to back and I had to go back to get that done.

Absolutely stellar service and prices. I will happily be coming back. I called 4 places before scheduling an appointment with this location, and they BY FAR had the best prices available. The facility is spotless, and the customer service is top notch. They were faster than I expected, and overall I couldn’t be more pleased! I had all 4 of my tires pressure sensors replaced.

Awesome customer service! Each time I've been here I've had a great experience. I needed a tire replaced and they called and coordinated the replacement with the tire warranty company I have. Jeremiah went above and beyond to make this seamless for me. They're also very familiar with working on Teslas. They take both appointments and walk ins. I highly recommend them.